Lifetime Jewelry Care Plan | Carter's Jewel Chest | Mountain Home, AR

Jewelry Insurance + Appraisals

CJC Care Plan Terms & Conditions

The term of this agreement begins on the date of purchase and continues for the lifetime of the original purchaser.

This agreement covers the repair or replacement for the covered product in the event of a loss of stones if the loss is due to a defective mounting in the setting. Covered repairs include soldering; repairing broken, bent, or worn prongs or mountings; resetting stones; knots, kinks, broken links, broken earring posts or backs; stretched or broken pearl strands. A one-time ring sizing is available beginning ninety (90) days from the date of purchase of this agreement. A cosmetic rhodium plating shall be provided every year from the date of the purchase of this agreement.

The maximum amount that we are obligated to pay under this agreement shall not exceed 80% of the final retail selling price of the covered product excluding sales tax. Our obligation shall be fulfilled and this agreement terminated if the covered product is replaced, if a store credit is issued to you, or if we offer reimbursement but the offer is refused and you elect to retain the covered product.

You may cancel this agreement for any reason at any time. If you cancel this agreement within thirty (30) days of receipt of this agreement no refund will be given.

This agreement does not cover loss or damage from:

(A) misuse, accident, abuse, introduction of foreign objects into the product, tampering with prongs, bezels, or other elements designed to secure a diamond or gemstones, unauthorized modifications or alterations, unauthorized repairs and/or parts not from Carter’s Jewel Chest,

(B) rust or corrosion, fire, burglary or theft, perils of nature

(C) water damage, chlorine or chemical exposure

(D) pre-existing conditions that occur prior to the effective date of this agreement

(E) parts or labor covered by a manufacturer’s warranty

(F) damage not reported prior to the expiration of the term of this agreement

(G) flaws in gemstones

(H) unknotted pearl strands

(I) damage covered by another insurance policy, warranty or service plan

(J) shipping charges to and from client.

Jewelry Appraisals

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